James Copeland

James Copeland is an experienced Operations Manager currently leading the Skills, Information and Support Services division at The Guide Dogs for the Blind Association since December 2018, overseeing a team of Visual Impairment Rehab Workers across Scotland and Northern Ireland. Prior roles include managing Canine Assisted Services, where responsibilities included team leadership and the development of training programs. Previously, James served as Assistant Team Manager at NSPCC, enhancing helpline operations and staff capacity. Early career experience includes a Development Officer position at The Rainbow Project - Northern Ireland, focusing on support and health services for the LGBT community. James holds a Level 7 Diploma in Strategic Leadership and Management from the Chartered Management Institute, a postgraduate degree in Secondary Education from Ulster University, and a Bachelor of Arts in History from Queen's University Belfast.