Lorena Lazarchick

Lorena Lazarchick has an extensive career at The Highlands At Wyomissing, serving since November 1987 in various leadership roles, currently as Vice President of Customer Experience. In this capacity, Lorena defines training requirements, conducts mentorship, and provides coaching to enhance employee development. Prior positions include Director of Community Life and Engagement, where Lorena implemented strategic programs to improve residents' quality of life, and Director of Administrative Services, focusing on optimizing administrative operations. Early career experience includes roles as Manager and Administrative Assistant, where Lorena supported executive leadership and managed key administrative tasks. Lorena started professional endeavors at The Schuylkill Haven Trust Company as a Secretary/Receptionist. Lorena holds a Bachelor of Arts in Business Administration and Management from Alvernia University and an Associate Degree in Legal Secretary from Reading Area Community College.