Brian Nguyen

Brian Nguyen has a diverse work experience in the IT field. Brian started their career as a Desktop Support at Clemenger BBDO in 2014, where they gained strong knowledge of Alloy Navigator 7 and focused on building and customizing computers based on clients' needs. After that, they joined Samsung Australia as an IT Technical Engineer in 2015, where they became the person of escalation in the team and gained experience in troubleshooting printers. In 2017, they worked as a Service Desk Analyst at Insight IT, where they managed Autotask Software ticketing, Office 365, Zoom, and Fortinet configuration. In 2018, Brian started working at THE ICONIC as an IT Support Engineer and later became the IT Support Team Lead. Brian'sresponsibilities included monitoring and supporting staff, managing Single Sign-On, ticketing systems, asset management, and various other tools like Slack, Zoom, ENVOY, and Office 365.

Brian Nguyen's education history includes a certificate III, IV, and diploma in IT Networking from The Northern Sydney Institute of TAFE, which they completed from 2013 to 2014. In 2017, they pursued further education in Information Technology with a degree in VMware from TAFE NSW.