Donna Quarrell

Donna Quarrell is an experienced professional with a strong background in operations and service delivery, currently serving as the Head of Service Delivery at Innovation Group UK since June 2016. In this role, Donna oversees UK property operations, implementing process improvements and technology solutions while managing remote teams and ensuring client satisfaction. Prior experience includes roles as Operations Manager and Project Manager at Innovation Property and Aviva, respectively, where Donna successfully led significant operational changes, enhanced capacity management, and managed outsourced services. Additional experience includes leadership positions at Asprea and Carillion, where Donna demonstrated expertise in team management and strategic planning.