David Smith

Customer Support at The InterProse

David Smith has a diverse range of work experience. David began working as a Senior Student Consultant at Network and Academic Computing Services in 2005, where they were responsible for troubleshooting network and email software and managing a computer lab and printing system. In 2008, they joined The Japan Exchange and Teaching Program as an Assistant Language Teacher, where they developed curriculum and implemented teaching strategies to promote English language development. In 2012, they became a Software Support Engineer at MeridianLink, providing tier 2 support for a cloud-based system and training other employees and clients. David later transitioned to the role of Technical Support Manager at the same company, where they managed a support team and implemented training programs and metrics. In 2018, they worked as an IT Deployment Specialist at Providence Health & Services, updating and building computers. Most recently, they joined InterProse in 2019 as a Customer Support representative.

David Smith pursued their Bachelor of Science (BS) degree in Information and Computer Science from UC Irvine, completing their education from 2005 to 2008.

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Timeline

  • Customer Support

    February, 2019 - present