Faith Smrz

Faith Smrz has a diverse range of work experience. Faith started their career as a Cashier at Cedar Crest Ice Cream, where they provided efficient and friendly customer service. Faith then worked as a Sales Associate at Vector Marketing before moving on to be a Cast Member at Walt Disney World, where they demonstrated excellent guest service skills. Faith also worked at the University of Wisconsin-Stout as a Front Desk Assistant and Campus Tour Guide, managing administrative tasks and assisting student advisors. Faith gained experience in hotel operations as a Hotel Operations Intern at Kohler Co., supervising housekeepers and ensuring cleanliness standards were met. Faith also worked at Aurora St. Lukes Medical Center as a Health Unit Coordinator and Food Service Ambassador, where they developed skills in patient care and dietary restrictions. Faith's most recent position was at the Iron Horse Hotel, where they served as the Director of Human Resources, overseeing HR operations and resolving associate issues in a fair manner. Prior to that, they worked at Graduate Hotels as a People and Culture Manager and Human Resource Coordinator, handling performance management and conducting associate investigations. Faith's earliest work experience was as a Guest Service Representative at Holiday Inn Express, where they focused on providing personalized service to guests.

Faith Smrz attended the University of Wisconsin-Stout from 2018 to 2021, where they earned a Bachelor of Science degree in Hotel, Restaurant, and Tourism Management. In addition to their degree, Faith Smrz obtained a Certified Professional - Human Resource (IPMA-CP) certification from ed2go - Cengage Group in June 2023.