Jordan Joseph

Jordan Joseph is a seasoned Service Desk Analyst with extensive experience in providing technical support and troubleshooting within various organizations. Currently employed at Kuoni Group since May 2016, Jordan has developed expertise in Microsoft technologies, Active Directory administration, and software deployments using automated solutions. Previous roles at the Royal Borough of Greenwich and John Lewis Partnership involved providing exceptional first contact resolution for thousands of users, utilizing tools such as ServiceNow and supporting a range of software applications. Jordan's background is further complemented by education from Zenos I.T Academy, emphasizing a strong foundation in IT support and customer satisfaction.