Ioanna Papoutsi

Ioanna Papoutsi is a skilled professional with a diverse background in education, linguistics, and customer service. Currently serving as a Service Coordinator at The Language Shop Ltd since December 2023, Ioanna has previously held roles in Linguistic Quality Assurance at Universally Speaking and as an EFL Teacher at Kaplan International Languages. Experience in retail at Inditex involved responsibilities such as cash desk management and exemplary customer service. A strong educational foundation includes a Master's degree in Translation Studies from the University of Birmingham and a Bachelor of Education in English Language and Literature from Ethnikon kai Kapodistriakon Panepistimion Athinon. Additionally, Ioanna has experience as a private ESL tutor and translator, providing services for various academic and professional documents.