Training & Talent Development Specialist II

Operations · Portland, United States

Job description

The Training & Talent Development Specialist II is responsible for designing and implementing best-in-class training programs, driving operational excellence, and fostering a culture of innovation. This role will design, develop, and deliver comprehensive training programs focused on enhancing employees' professional skills, knowledge, and overall development across various functional areas. A key emphasis will be placed on diversity, equity, and inclusion (DEI) initiatives, change management initiatives, and cultivating essential interpersonal abilities such as communication, leadership, teamwork, and emotional intelligence.

Responsibilities:

  • Design, develop, and deliver comprehensive employee development and training programs across all levels using multiple instructional techniques and formats such as role-playing, simulations, team exercises, group discussions, videos, and lectures; Deliver blended learning solutions utilizing virtual learning experiences, instructor-led sessions, e-learning modules, job aids, and other innovative training methodologies.
  • Utilize the Predictive Index (PI) assessment tool to evaluate employee behavioral patterns; Interpret PI reports and provide insights to enhance team dynamics and performance.
  • Design and implement utilization and training metrics for the purpose of training effectiveness, benchmarking, and managerial reporting.  
  • Facilitate the development and implementation of individual development plans (IDPs) to support employee growth and program enhancements.
  • Develop, build, and maintain facilitation guides and training materials that enhance the effectiveness of learning sessions, ensuring a seamless and engaging learning experience.  
  • Collaborate with subject matter experts and stakeholders to design and develop training content aligned with organizational needs and objectives.
  • Participate in the rotation for facilitating the organization's onboarding experience for new employees.
  • Stay abreast of the latest trends and best practices in the Talent Development industry, incorporating relevant insights to continually enhance and innovate learning offerings.
  • Design and implement training programs that embrace and celebrate cultural diversity, while ensuring they are accessible and relatable to all participants and all cultures represented within the organization.
  • Utilize project management frameworks to plan, execute, and manage special training projects.
  • Mentor and provide guidance to team members, ensuring the delivery of high-quality training solutions.
  • A bachelor’s degree with 5 years of direct corporate training experience or equivalent level of experience and education is required.
  • Experience in delivering training programs focused on developing professional skills, interpersonal abilities, communication skills, and other essential workplace competencies.
  • Excellent communication, presentation, and facilitation abilities.
  • Excellent written and verbal communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • A deep personal commitment to nurturing employees' skills and growth.
  • Knowledge of adult learning theory, preferred.
  • A proactive approach to building rapport with stakeholders to understand needs and gather ongoing feedback.
  • DISC or additional assessment training preferred; Change Management certification is a plus.
  • ATD CPTD Certification is preferred.
  • Knowledge of property and casualty insurance is a plus.
  • Excellent facilitation, teambuilding, and motivational skills.
  • Willingness to obtain and maintain required certifications in learning and development.
  • Proficient with Microsoft PowerPoint, Excel, Word, and Outlook.
  • Willingness to travel as needed.

Our comprehensive benefits package includes all traditional offerings such as:

  • Health Insurance options, Dental Insurance options and Vision Insurance
  • Employee Life Insurance/AD&D and Dependent Life Insurance options
  • Short-term & Long-term Disability
  • Health Savings Account with potential employer match
  • Flexible Medical and Dependent Care Account
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program
  • Legal/Identify Theft Insurance options
  • Long Term Care Insurance
  • Pet Insurance
  • 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
  • 5 weeks of Paid Time Off (PTO)
  • 7 paid holidays

We also offer other benefits to help foster a healthy, balance lifestyle such as:

  • Flextime schedules
  • Paid Parental Leave
  • Student loan paydown and refinancing assistance
  • Educational assistance for job related courses, seminars, certifications or degrees
  • One paid day every year to volunteer for your non-profit of choice
  • On-site fitness center (Maine & Virginia) or fitness reimbursement
  • Subsidized parking
  • Sit-Stand desks & daily stretch breaks

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace. 

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