Manuel Gomez

Manuel Gomez has extensive experience in service delivery management, currently serving as a Service Delivery Manager at The Millennium Group since December 2021. Prior to this role, Manuel spent over two decades at Novitex Enterprise Solutions as a PBMS Service Delivery Manager II, overseeing Mail and Messenger Center services at the Bank of America Tower and supervising a team of 39 employees to ensure exceptional support for over 5000 internal customers. Previous positions include managing operations at UPS and NBCUniversal, where roles involved supervising smaller teams and enhancing service quality for internal clients. Manuel's career also includes management responsibilities at IBM, where oversight of multiple locations included comprehensive service and financial management, and at PwC, where leadership focused on delivering high-quality mail services.