Craig Houston is an experienced professional in the hospitality industry, currently serving as Front Service Supervisor at The Mirage since May 2023. Prior to this role, Craig held the position of Senior Manager of Front Services and Front Services Supervisor at Bellagio from April 2014 to May 2023, overseeing the Bells, Baggage, and Door departments while ensuring the delivery of exceptional 5-diamond service. Craig's career began at Mandalay Bay Resort and Casino, where the title of Bell Captain was held from 1999 to 2006, followed by a position as Bell Captain at MGM Grand Hotel & Casino Las Vegas from September 2009 to April 2014, where responsibilities included scheduling, budgeting, and employee counseling.