Customer Service · Part-time · Vancouver, Canada
Support
Dublin Calling
The MRG Group
Vancouver, B.C.
Dublin Calling is your local party pub. A place to share old stories and create new ones. We are a pub with great food that throws fun parties to the tunes you know and love. Dublin Calling offers party vibes with ping pong, darts, skeeball, DJ nights and live music. Catch any sports game on over 16+ big screen TVs, indulge in a menu filled with tasty pub grub, or even crush a night of trivia. Our team is passionate about sports, good times and creating a fun atmosphere for our guests.
We are looking for sports enthusiasts who are interested in joining a fun and positive team!
The Role
Anticipate the needs of your team and support accordingly
Clear tables and contribute to the sanitation and cleanliness of our venues
Assist with the delivery of food and drink orders to guest tables
Comply with food and beverage regulations
Knowledge of food and beverage menu offerings including common allergens
Restock and replenish bar inventory as needed maintaining proper rotation standards (FIFO) in all storage areas and fridges
Heavy lifting up to 40+ pounds will be required.
Ensure work areas and stations are properly supplied
Interact with guests in a friendly and timely manner
Enjoy working in a team environment
Effectively communicate with team and offer support as their needs may require
Creating Positive Shareable Experiences!
Other duties as assigned
Knowledge, Skills, Abilities
Serving It Right / Smart Serve Certificate required
Knowledge of sports considered an asset
Enjoys working in a team environment
Exceptional customer service skills
Ability to work calmly and effectively during peak times
Meet productivity standards and complete work using time efficiently
Able to work on the weekends and holidays, including late nights
Terms & Expectations
Due to the nature of the work, after hours correspondence may be required
What’s In It For You?
Employee discounts to our concerts/shows, at our hospitality venues
Participation in the MRG Travel Ambassador Program
A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
Career development opportunities with a company that encourages individuals to learn and grow
Think you have what it takes? Willing to roll up your sleeves and get things done? Let’s talk!
The MRG Group is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on any of the protected grounds mentioned under Human Rights Code such as race, national origin, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status. We encourage you to contact us at people.culture@themrggroup.com if you require any accommodation in the recruitment process.
Thank you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.
WE CREATE POSITIVE SHAREABLE EXPERIENCES
The MRG Group is a leader in experience creation. In operation since 2008, The MRG Group has grown to become Canada’s largest independent entertainment company, and through its ownership of 12 hospitality properties and 6 venues across Canada, the business is passionate about providing positive shareable experiences for its guests, 500+ employees, and partners.
In addition, The MRG Group owns and operates an events business, travel company, digital publication, and ticketing service Admit One. In 2021, the business expanded its presence into the US, signing its first venue deals with properties in New York and California later that year.
#MRGCareers
Open roles at The MRG Group