Rachel Bussey

Customer Service Representative at NWSB (New Washington State Bank)

Rachel Bussey has extensive experience in both emergency response and customer service. Currently serving as a Chaplain Firefighter with the Kentucky Community Crisis Response Board since May 2024, Rachel responds to various crises, including natural disasters and emergency situations. From March 2009 to present, Rachel has held multiple roles at New Washington State Bank, where responsibilities have included customer service, online banking administration, BSA compliance assistance, and bilingual translation. Additionally, Rachel has served as Associate Chaplain for the Indiana Volunteer Firefighters Association since September 2019, providing support to firefighters and survivors. Other notable experiences include ministry work at the Jefferson County Sheriff Office and various positions within the New Washington Fire Department, where Rachel contributed as a Chaplain, Victim Liaison, and certified firefighter. Rachel also held roles in banking and accounts payable earlier in their career, demonstrating a well-rounded professional background.

Location

Hanover, United States

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NWSB (New Washington State Bank)

On March 6, 1908, the original New Washington State Bank opened on Main Street in New Washington, Indiana. The bank was founded by a group of ten prominent business leaders and farmers who felt New Washington and the surrounding farming communities would be better served with a bank of their own. From our humble beginning in 1908, The New Washington State Bank has added branches in the surrounding communities of Henryville, Charlestown, Borden, Jeffersonville, Sellersburg, Scottsburg, River Ridge, NEw Albany, and most recently, Spring Street in downtown Jeffersonville. As a local bank, all decisions are made here in Southern Indiana and customers enjoy the personal banking relationships. Because of our growth into the various communities, we modified our brand in 2015 to the initials, NWSB. With our new look came the addition of more services involving the areas of technology and accessibility. All banks offer a myriad of services, but at NWSB we desire to create relationships with our customers and the community. Our tag line says it all, "Banking the Way You Want". We offer online banking and mobile apps with check capture, yet we are always here to serve you face-to-face. And we have fun doing it!.


Industries

Employees

51-200

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