Victoria Doidge GAICD is an accomplished executive with extensive experience in customer engagement, marketing, and brand strategy across various industries. Currently serving as Chief Membership Officer at the NRMA, Victoria focuses on enhancing member value and community impact. Prior roles include Chief Customer Officer (Digital) at InvoCare, Executive Director of Brand Strategy and Communications at Event Hospitality & Entertainment Limited, and General Manager of Marketing Communications at David Jones. Additional leadership experience encompasses positions such as Director of Marketing, Communications and Customer Services at the Sydney Opera House, Chief Marketing Officer at BlueFreeway, and General Manager and Co-Founder of ChaosMusic. Victoria holds multiple degrees, including a Bachelor of Business in Marketing from Monash University and specialized certifications from prestigious institutions like MIT Sloan School of Management and Harvard Business School Online.