Elena Hopkins Assoc CIPD currently serves as an Operational Excellence Trainer at Principality Building Society since March 2021, focusing on enhancing employee resilience and stress management through mindfulness practices. Previously, Elena held roles at Living Mindfully Now as a Mindfulness Practitioner and Company Director, where the mission was to assist employees in reducing workplace stress and anxiety. Elena's extensive background includes positions at Barclays, where roles spanned from Senior Learning Advisor to Personal Banker, emphasizing customer service and continuous improvement from 1986 to 2019. Elena's educational development includes training through Chwarae Teg from 2016 to 2017.