Justin Joyce is an experienced IT professional currently serving as an IT Infrastructure Analyst at Principality Building Society since January 2017. Prior to this role, Justin held the same position at Nemo Personal Finance and worked as a Service Desk Analyst at Principality Building Society, providing vital support to over 1,000 users. Justin's career began in customer service roles at Marks and Spencer and Churchill Insurance, where skills in risk assessment and customer query resolution were developed. Justin also has a background in account handling at Zurich Financial Services, where maintaining SLA compliance was essential. Justin holds a BSc in Psychology with Criminology from the University of South Wales.
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