Caitlin Kuhn

Caitlin Kuhn has extensive experience in account management, operations, and business development across multiple industries. Currently serving as a Strategic Accounts professional at The Ruby Company since June 2020, Caitlin manages over 125 clients and has implemented significant process improvements in invoicing. Previous roles include People Operations at Grand Studio, where Caitlin led the evaluation of various operational systems, and External Consultant at The Clio Awards, providing data-driven insights to support business development efforts. As Business Development Coordinator at the Better Business Bureau of Chicago and Northern Illinois, Caitlin managed a team overseeing accreditation processes and contributed to increased inbound sales. Earlier experience as General Manager and Office Manager at Planet Fitness involved overseeing daily operations and implementing training programs. Caitlin holds a Bachelor of Science in Communications from the University of Connecticut.