Kayla Sanchez is an experienced retail professional currently serving as the Store Operations Manager at The Sill since January 2022, where a commitment to excellent customer service and effective issue resolution is demonstrated. Prior to this role, Kayla worked as a Sales and Merchandising Specialist at alice + olivia from August 2021 to February 2022, gaining substantial expertise in designer fashion and luxury products. Kayla's foundational experience includes various positions at Urban Outfitters from July 2016 to August 2021, encompassing roles such as Operations Manager and Visual Merchandising Team Lead. Earlier work experience includes an Administrative Assistant role at Hofstra University from August 2013 to July 2015, where responsibilities included guest relations and office management. Kayla is pursuing a Bachelor of Fine Arts in Fine/Studio Arts at Hofstra University, having studied there since 2013.
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