Kris Rice is an accomplished marketing and customer experience professional with extensive leadership experience across various industries. Currently serving as Vice President of Customer Experience at Travelers since March 2020, Kris previously held the position of Vice President of Marketing for Workplace Solutions at MassMutual, where a strategic transition of the marketing department was successfully implemented. Prior roles include Senior Director of Consumer Initiatives at Aetna, focusing on consumer-centric approaches in a B2B landscape, and Director of Global Brand Management at Hasbro, emphasizing brand strategy and product management. Early career achievements include brand management at Kellogg Company, where Kris played a key role in the successful integration and repositioning of acquired product lines. Kris earned an MBA from The University of Chicago Booth School of Business.
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