MacKenzie Matthews

International Customer Service Representative at The Wine Group

Mackenzie Matthews has extensive experience in event management and customer service, currently serving as an International Customer Service Representative at The Wine Group since June 2014. In this role, Mackenzie acts as a liaison between the sales team and customers, ensuring exceptional service and high customer satisfaction regarding wine shipments. Previously, Mackenzie held positions as a Corporate Sales & Event Manager at Beets Hospitality Group, where responsibilities included executing corporate events, and an Event Contractor for Chevron's Customer Appreciation Event. Earlier roles also include Meeting & Event Coordinator at Robert Half International, Consultant for SenSage, and Assistant Banquet Manager at Pebble Beach Company, where event logistics and client communication were crucial. Mackenzie holds a Bachelor’s degree in Special Event Management from California Polytechnic State University-San Luis Obispo.

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