Jean-Baptiste B.

Jean-Baptiste B. has over 20 years of work experience in the IT industry. Jean-Baptiste is currently the Head of Support and Operations at The Workshop - Inventors of Play. Prior to this role, they served as the Service Desk Manager at the same company. Jean-Baptiste also worked as the Global Service Desk Manager at Curium Pharma from 2019 to 2021. Jean-Baptiste has experience in IT operation management and desktop support, having worked at HEC Paris, Louis Vuitton, Vodafone, Johnson & Johnson, and CEGEDIM. Jean-Baptiste also has experience in language teaching and co-founded Academia Atlantic.

Jean-Baptiste B. has a diverse education history. In 1998, they began studying at HEIG Marne La Vallée, where they pursued a degree in BTS Informatique de Gestion with a focus on Informatique. Jean-Baptiste completed their studies in 2000.

In 2012, Jean-Baptiste attended Global Knowledge France for two different courses. Jean-Baptiste first undertook a program titled "Microsoft MCTS-70-680 Windows 7" with a duration of one year. In the same year, they also completed a course in "ITIL V3 Foundation" and earned a degree in the field.

In terms of additional certifications, Jean-Baptiste obtained the "ITIL Foundation Level" certification from Global Knowledge France in July 2012. Jean-Baptiste also acquired the "PRINCE2 Foundation" certification from PeopleCert in October 2018.