Kaylene Potts

Kaylene Potts has a diverse work experience spanning over several companies. Kaylene is currently serving as the Head of Product Commercialisation at The Workshop - Inventors of Play since June 2021. Before joining The Workshop, Kaylene worked as the Head of Products & Propositions at KCOM from August 2018 to June 2021. Prior to that, they held the position of Senior Commercial Manager at Virgin Media from September 2016 to January 2018. Additionally, Kaylene has also worked at Sky, where they served as a Senior Strategy Manager from January 2016 to September 2016, Retention Manager - digital channels from February 2015 to January 2016, and Insight Manager from December 2013 to January 2015. Kaylene started their career as a Customer Insight Manager at Richmond Housing Partnership in April 2009 and worked there until November 2013. Before that, they gained experience as an Architectural Assistant at Chapman Taylor from July 2008 to April 2009. Throughout their career, Kaylene has consistently demonstrated their abilities to drive business growth, improve customer satisfaction, and deliver strategic insights.

Kaylene Potts completed their Bachelor of Architecture (BArch) degree at the University of Newcastle-upon-Tyne from 2005 to 2008. Kaylene then pursued their MSc degree in Applied Market and Social Research at the University of Westminster from 2011 to 2013. Kaylene also attended Lady Margaret school, although the specific dates and degree information are not available. In 2021, they obtained certification as a Certified SAFe® 5 Agile Product Manager from Scaled Agile, Inc.