Conformance QA Specialist

About Us

With a mission to humanize technology and create better human experiences, TheAppLabb is an innovation company focussed on transforming businesses through intelligent and immersive business applications. We ideate and build fully custom solutions with emerging technologies like Artificial Intelligence, IoT, Virtual Reality, Augmented Reality and Blockchain.

TheAppLabb is a Toronto-based technology company that specializes in strategy, design, and development of mobile first, AI enabled apps. TheAppLabb has built over 750 apps over the past 16 years for leading enterprise firms in North America including Unilever, GE, Samsung, RBC, Meridian, among others. TheAppLabb was awarded Great Place to Work in Canada by Globe & Mail, Top Mobile App Developer and Most Innovative Company by Canadian Business.

The Opportunity (Role Summary)

We are seeking a Conformance QA Specialist with healthcare industry experience to ensure digital health platforms meet Canadian healthcare standards and compliance requirements. This role involves designing and executing test strategies, managing automated and manual conformance testing, and working closely with vendors and stakeholders throughout the testing lifecycle. The Conformance QA Specialist will play a key role in building automated frameworks, enhancing testing platforms, and ensuring the seamless integration of systems within the healthcare ecosystem.

What you will do

• Review technical documentation and system specifications to ensure alignment with Canadian healthcare regulations and standards
• Deliver comprehensive testing solutions, estimating, defining test strategies, creating test cases, and managing test data to meet healthcare-specific conformance standards.
• Design automation frameworks from scratch, enhance existing ones, and build robust regression suites for both functional and conformance testing.
• Develop, update, and execute automated scripts for web, mobile, and API testing using tools like Selenium, Postman, or Appium.
• Responsible for entire testing lifecycle, from execution to validation, ensuring alignment with timelines and compliance standards.
• Prepare training materials and documentation to help stake holders with conformance activities and audits.
• Collaborate with internal teams (PMO, delivery, development, and business stakeholders) to ensure project success by managing risks, dependencies, and timelines.
• Review and align test strategies, test cases, and traceability matrices with healthcare standards and business requirements.
• Ensure thorough test preparation by validating environments, dependencies, and test data prior to execution.
• Provide real-world scenario feedback to improve testing platforms and simulators.
• Ensure test scenarios are accurate, relevant, and complete, reflecting real healthcare workflows and patient data exchange.
• Execute test cases for web, mobile, and API systems, validating results for accuracy, reliability, and compliance with healthcare standards.
• Manage defect cycles, logging and tracking issues in Jira, and ensure timely resolution through collaborative feedback loops with development and BA teams.
• Provide real-world feedback to enhance testing platforms and simulators.
• Ensure scenarios are relevant, accurate, and comprehensive, reflecting healthcare workflows and patient data exchanges.
• Perform database testing in MySQL by validating stored data, triggers, and jobs.
• Automate APIs, create frameworks from scratch, and maintain robust API test scripts for healthcare compliance.
• Develop and execute performance and load tests using tools like LoadRunner and JMeter.
• Test for AODA compliance in web and mobile applications, generating reports and recommendations for accessibility improvements.
• Track and analyze QA KPIs, identify trends, and develop action plans for quality improvements.
• Provide root cause analysis for defects and incidents, driving initiatives to mitigate risks.
• Oversee the collection and analysis of QA KPIs. Review and analyze Quality and Velocity metrics data, identify trends and key risk drivers. Provide root cause analysis of defects and incidents, put together improvement action plans

In the absence of a QA Lead, the Sr. QA Analyst may support with the following:

• Provide comprehensive and accurate Testing Status Report with a summary of work completed against the task assigned, issues encountered & resolved along with a detailed description of key issues encountered to be sent weekly.
• Work collaboratively among different teams to develop and improve QA processes and deliverables.
• Ability to accommodate additional effort requirement based on client needs.
• Proactively utilize team meetings and conferences to update progress, achievements and other related issues of tasks assigned to all the share holders and team members.
• Available on Teams/Zoom to report progress status, raise clarifications/queries requests as and when necessary.
• Support other analysts by reviewing work, leading the team and providing constructive feedback when required.

Other duties, as assigned 

What You’ll need

Formal Education or Equivalent  

• University degree in computer science, engineering or equivalent education and experience

Years of Experience 

• 5+ year’s experience in various types of testing including Functional, Systems Integration, Performance & Stress, Regression
• 5+ year’s experience with Testing Lifecycle Management Tools (i.e. JIRA, Confluence)
• 4+ year’s experience with testing Web-based applications, mobile applications, and APIs
• 4+ year Automation Experience using tools such as Selenium, Appium
• 5+ years of experience with healthcare projects
• 5+ years of experience with conformance testing
• 6+ experience with test planning and execution of web and mobile applications, in a fastpaced and highly productive working environment
• 5+ years of experience in database testing in MySQL Server environments including designing and manipulating test data, validating stored procs, jobs, triggers, and replication.
• 5+ years of experience in testing API/web services – REST, SOAP, POSTMAN

Competencies   

• Accountability

• Detail oriented (Meticulous about process)

• Ownership Mindset

• Teamwork Mindset

• Quality Orientation

• Problem Solving

• Effective Communicator

Specialized skills, knowledge, or certifications unique to this role 

• 1+ years large enterprise or e-business systems experience is considered an asset

Experience with performance testing considered an asset

Why you’ll love TheAppLabb:

We are proud to be certified as a “Great Place to Work, Canada”. We're a motivated team with laser-focused mission to create exceptional experiences. At TheAppLabb, our culture is geared towards creativity, collaboration, and flexibility. 

• We adopt a remote-first working model with a work/life balance you can brag to your friends about

• Coaching and Learning and Development to ensure you have the training and education you need to thrive in your career

• We add a bit of sparkle to your special days with our birthday surprises and special day celebrations

• A diverse leadership team with an open-door policy to help you grow and succeed at your career goals

• Monthly town hall celebrations for all employees to meet and connect with each other, align the Company to the same goals, build our Company culture and celebrate awards

• Acknowledge and recognize employee efforts by having monthly awards (Employee of the month, Employee with Most Growth, Leadership Award etc.)

• We encourage a healthy lifestyle by incorporating fitness challenge incentives in our Company

• TheAppLabb’s strong values and principles guide our employees to work with honesty, integrity, teamwork, and empathy

• Company Social and team building activities to keep our fun on (Virtual and in-person)

At TheAppLabb, we believe diversity and inclusion is a strength we cultivate. We are proud to be an equal opportunity employer and we do not discriminate based on race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, veteran status or any other legally protected status.

Our work environment welcomes equity, inclusiveness, and diversity by providing accommodations throughout the recruitment process and during your employment here. If  you require accommodation, please let us know and we will work with you to meet your needs.  Please contact us at jobs@theapplabb.com.

So, if you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative, and innovative professionals working towards a unified goal.