Phalaine M. has a diverse work experience, starting with their role as a Certified Resident Care Associate at BROOKDALE SENIOR LIVING COMMUNITIES, INC in 2018. In this position, they provided direct care to residents, assisted with maintaining a safe and clean environment, and offered individualized personal care according to care plans.
Following this, Phalaine worked as a Customer Service Representative at 24-7 Intouch from December 2018 to August 2021. Phalaine'sresponsibilities included providing customer service, answering inquiries via phone, chat, and email, and ensuring customer satisfaction by offering positive feedback and resolutions.
In 2021, Phalaine joined OOSI-Orange Osceola Safety Institute as a Road Test Examiner from December 2021 to October 2022. In this role, they conducted road tests for drivers.
Phalaine then worked as an Independent Contractor at Griswold Home Care starting from August 2022.
Phalaine's next role was as a Substitute Teacher at Kelly Education, beginning in October 2022.
In January 2023, Phalaine joined Huntington Learning Center as a Teacher until May 2023.
Currently, Phalaine is employed as a Preschool Teacher at The Learning Experience, starting in June 2023.
Phalaine M. obtained a Bachelor's degree in Creative Writing from Full Sail University, starting in 2020 and graduating in 2021. Prior to that, they attended Miami Dade College from 2013 to 2017, earning an Associate of Arts - AA degree. Phalaine'sfield of study during this time is not available. Phalaine M. also received a High School Diploma from Homestead Senior High School in 2013, with a field of study in Pre-Nursing Studies.
In addition to their formal education, Phalaine M. has obtained several certifications. Phalaine became a Certified Nursing Assistant in May 2022 through the state of Florida. Phalaine M. has also completed multiple online courses and training programs through LinkedIn, including certifications such as "Being a Good Mentee," "How I Got Here," "After Effects 2020 New Features," "Instructional Design: Adult Learners," "Shane Snow on Storytelling," "Adobe Digital Publishing Suite Essential Training," "Blogging for Your Business," "Freelancing Tips," "Grammar Foundations," "Grammar Girl's Quick and Dirty Tips for Better Writing," "Grant Writing for Education," "Illustrator 2020 Essential Training," "Introduction to Graphic Design," "Learning Cinematography: 1 Narrative Fundamentals," "Learning the Adobe Creative Cloud (2019)," "Learning to Write Marketing Copy," "Learning to Write for the Web," "Ninja Writing: The Four Levels of Writing Mastery," and "Photoshop 2020 Essential Training: Design." These certifications were obtained between May and November 2020.
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