Irene Direnko-Smith

Strategic Advisor at Thematic

Irene Direnko-Smith is an experienced professional in process automation and enterprise consulting, currently serving as the Head of Process Automation and Enterprise Consulting Practice Lead at FUJIFILM Business Innovation New Zealand since March 2014. Irene leads a team of consultants to assist New Zealand businesses with digital transformation initiatives. In addition to this role, Irene has been a Strategic Advisor at Thematic Ltd since October 2014, specializing in text analytics and visualizations for customer feedback. Irene's past experience includes roles at Ricoh New Zealand, Flow Software Limited, Celenia Software, and FutureVision, focusing on document management, business process automation, and sales. Irene holds a Master's degree in Computer Science from the National University of Kyiv-Mohyla Academy and completed a summer program in Business in Software Development at Jyvaskyla University in Finland.

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Thematic

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Thematic is a customer feedback analysis solution. We turn free-text comments into interactive reports. Learn what impacts NPS of your customers!


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