Lewis Sillery

Customer Success Director at THG Ingenuity

Lewis Sillery is an accomplished Customer Success Director with extensive experience in managing client relationships and driving growth across various sectors. Currently, at THG Ingenuity, Lewis oversees the fashion sector, demonstrating significant success with a 13 percentage point EBIT growth. Previous roles include Client Partner for Nestle, where accountability for global brand performance was paramount, and Head of Customer Success at Laybuy, responsible for top-tier retailers in the UK and EMEA. Lewis also held key positions at Shopify, focusing on high-complexity merchants, and has a strong foundation in customer success and account management from earlier roles. Educational credentials include a BA (Hons) in Marketing and Advertising from the University of the Arts London.

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