Danyelle Clancy

Corporate Customer Service Manager at Thirteenth Floor

Danyelle Clancy is an experienced customer service and education professional with a diverse career spanning over 17 years in various prestigious organizations. Currently serving as a Customer Service Supervisor at Thirteenth Floor Entertainment Group since August 2021, Danyelle manages a remote team, develops training materials, and oversees customer service operations for multiple brands. Prior experience includes roles such as Brand Ambassador at Beautycounter and Corporate Area Education Manager at SEPHORA, where Danyelle significantly enhanced training and coaching programs, managed accounts, and drove sales performance. Danyelle also held management positions at Cover FX Skincare Inc. and SEPHORA, showcasing a strong ability to lead teams, improve productivity, and build brand relationships. With a background in customer service and a cosmetology license from Rizzieri Aveda School, Danyelle leverages extensive industry knowledge to deliver exceptional service and create effective training strategies.

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