Nailah Carter possesses extensive experience in customer relationship management and e-commerce, currently serving as E-commerce CRM at Thom Browne, Inc. since May 2023. Previous roles include Reservation Sales & Customer Care at Delta Air Lines from September 2021 to February 2023, and Web Sales and Support Specialist at Microsoft from March 2018 to September 2021. Nailah holds a Bachelor’s degree from Spelman College, attained in May 2017.
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