Darlene Anne Díaz Negrón

Customer Service Lead at THOMPSON CONSTRUCTION GROUP, INC

Darlene Anne Díaz Negrón has extensive work experience in various roles and industries. Their most recent role is as a Customer Service Lead at Thompson Construction Group, Inc. since December 2020. Prior to that, they worked as an Auditor at Guimerfe, Inc. from October 2017 to November 2020.

Before that, Darlene held positions at RadioShack, where they served as a Regional Director from October 2015 to April 2017. In this role, they were responsible for the overall performance of fourteen stores and implemented sales performance goals, inventory management, and product control.

Prior to their role as Regional Director, Darlene worked as a District Sales Manager at RadioShack from August 2010 to March 2015. Darlene Anne oversaw the performance of thirty-one stores and focused on maximizing customer service and financial performance through collaboration with store managers.

Darlene's earlier experience includes working as a Cash Manager at Loomis from March 2008 to July 2010, where they managed cash flow, measured financial and operational risks, and supervised cash processing personnel. Darlene Anne also worked as a District Sales Manager at Kay Bee Toys from August 1997 to January 2008. Darlene Anne oversaw twelve stores, conducted store visits, and analyzed financial performance.

Additionally, Darlene had various roles at Kay Bee Toys, including City Manager from January 1996 to August 1997 and Store Manager from March 1989 to January 1996. As a Store Manager, they handled inventory management, loss prevention, payroll reporting, and personnel administration.

Darlene's career began at Bakers Shoe Store, where they started as a Sales Associate in May 1987 and was promoted to Head Cashier within a year. Darlene Anne excelled in sales and customer service, maintaining accuracy in daily transactions and establishing a large customer base.

Overall, Darlene Anne Díaz Negrón has a diverse background in customer service, sales management, and financial oversight across multiple industries.

Darlene Anne Díaz Negrón completed their Bachelor of Business Administration (B.B.A.) in Finance and Financial Management Services at Pontificia Universidad Católica de Puerto Rico from 1986 to 1991. Darlene Anne then pursued a Master of Business Administration (M.B.A.) with a specialization in Human Resources Development at the same university from 1991 to 1994.

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