Edmar Cechinel is an experienced Customer Success Manager currently at Thomson Reuters since May 2024, with a robust background in customer relationship management spanning several years. Previously, Edmar held similar roles at unico IDtech and Thomson Reuters, where responsibilities included maintaining customer satisfaction for medium and large accounts, conducting training, supporting clients, and facilitating product usage. Earlier in the career, Edmar worked at Embu Cientifica Ind e Com Ltda / ACATEC/ Astro34 as a seller, technician, and intern, focusing on customer outreach and technical support for laboratory equipment. Educational qualifications include a postgraduate degree in Communication and Marketing from Centro Universitário FMU | FIAM-FAAM and ongoing language studies in Spanish and English.
May, 2024 - present
August, 2015