Amanda Massogo

Amanda Massogo has a diverse work experience spanning over several years. Amanda is currently working as an Enterprise Customer Success Manager at Thought Industries since April 2021. Prior to this, Amanda worked at Cloud Academy, Inc. as an Enterprise Customer Success Manager from November 2019 to April 2021. Before that, they served as a Senior Sales Representative at Tech Data from January 2019 to November 2019.

Amanda's experience also includes a significant tenure at Global Knowledge, where they worked as a Program Manager/Enterprise Customer Success Manager from June 2014 to October 2018. Amanda also held the role of a Partner Program Manager from July 2013 to June 2014 at the same company.

Earlier in their career, Amanda worked as a Program Manager at Talent Curve from October 2011 to December 2012. Amanda also served as a Regional Training & Development Manager and Program Manager at Life Time Inc. from April 2007 to August 2011 and April 2007 to March 2009, respectively.

Amanda's early experiences include working as a Program Management Intern at the Breast Cancer Coalition of Rochester from January 2006 to May 2006 and as a Volunteer-Campaign Program Management at Canton-Potsdam Hospital from May 2004 to August 2004.

Amanda Massogo has a Bachelor of Science (BS) degree in Health/Human Services-Counseling from SUNY Brockport. In addition to their degree, they have obtained several certifications from Skillsoft. These certifications include "Adopting New Leadership Mindsets to Drive DEI", "Advancing DEI with Agility", "Leading a Cross-functional Team", "Reimagining the Employee Experience: DEI from Hire to Retire", "Communication Skills", "Creating a Project Schedule and Budget", "Customer Success and Experience", "Enhancing the Customer Experience with HCI", "Expert Insights on Networking & Building Relationships", "New Project Manager Essentials", "Operations Management Functions and Strategies", "Project Fundamentals (PMBOK® Guide Sixth Edition)", "Project Management Basics", "Shaping the Customer Experience across Digital and Physical Channels", "Strategic Product and Service Management", "Strategically Focused Project Management", "Achieving Customer-centric Design with User Personas", "Building Agile Capabilities in Your Organization", and "Cultivating Enterprise Agile". These certifications were obtained between December 2022 and February 2023.