Nic Smythe

Director - Customer Experience, Product And Design, Asia-pacific at Thoughtworks

Nic Smythe is a seasoned professional with extensive experience in customer experience, product management, and design, currently serving as Director at Thoughtworks for the Asia-Pacific region since May 2013. Notable roles include Service Line Lead and General Manager positions, focusing on nearshore delivery and Indigenous employment projects in Australia. Nic has held various consulting positions with prominent clients across diverse industries, including major airline and retail companies. Additional contributions include serving on the Advisory Committee of the QUT Digital Media Research Centre and instructing product management courses at General Assembly. With an educational background from the Australian Institute of Company Directors and QUT, Nic has also held key roles in the media and sports sectors, including significant positions at the AFL and Sportal Australia.

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