Elias Fernandez

Elias Fernandez has held various positions since 2007. Elias began their career as a Cashier Customer Service at Walgreens in 2007. In 2010, they became a Customer Service Representative at Best Buy. From 2011 to 2012, they were an Outreach Director and a Call Center Ambassador at Southern Adventist University. In 2012, they were a Direct Sales Representative at the Washington Conference of Seventh-day Adventists. In 2013, they were a Youth Pastor at Camp Winnekeag. In 2014, they were an Aftercare Director/Physical Education Teacher at Indigo Christian Academy. From 2015 to 2018, they were an Assistant Dorm Administrator and a Project Coordinator/Customer Success Manager at Andrews University. Since 2018, they have been an InFlight Crewmember at JetBlue Airways. Currently, they are a Customer Success Manager at ThreatLocker.

Elias Fernandez received their Bachelor's degree in Theology and Religious Vocations from Southern Adventist University in 2014. Elias also holds certifications from the Federal Aviation Administration, LinkedIn, and HubSpot Academy, which include Flight Attendant (2018), Project Management Foundations, Project Management Foundations: Ethics, Bias, Inclusion, Diversity and Communication, Cybersecurity at Work, Cybersecurity for Executives, Product Management First Steps, Cert Prep: Scrum Master, Customer Service: Problem Solving and Troubleshooting, Diversity, Inclusion, and Belonging, Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary), Managing Virtual Teams, Providing Legendary Customer Service, Sales: Customer Success, Salesforce Essential Training, Scrum: Advanced, Scrum: The Basics, and Managing Your Time (all obtained in 2022), as well as Inbound Sales and Inbound Certified (both obtained in 2021).