Kathryn F. is a seasoned professional specializing in customer success and renewals management, with extensive experience in diverse roles across various companies. Currently serving as the Renewals Customer Success Manager (Enterprise) at BlueCat since May 2022, Kathryn expertly manages a full renewal cycle for over 150 large enterprise and government accounts, contributing to significant annual revenue. Prior to BlueCat, Kathryn worked at Huron Tractor Ltd, where programs were developed to enhance customer engagement with Precision Ag technology and improve internal processes. Experience also includes a managerial role at Rimrock Corporation, focusing on sales and client service within the Microsoft Dynamics ecosystem, and various positions at Open Text Corporation, where Kathryn led initiatives to boost customer satisfaction and achieve strong renewal rates. Kathryn holds credentials from Conestoga College in Health Care Aide and from Lougheed Business College.
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