Silas Wulff Hansen

Silas Wulff Hansen is an IT Application Manager specialized in Digital at Three Ireland since February 2023, with a rich background in IT service delivery and management. Previously, Hansen served as Head of Systems and Support at Provident CRM and as Information Technology Service Delivery Manager at Amdocs / Three Ireland, focusing on both retail and online IT delivery across multiple regions. Other significant roles include UAT Manager at KBC Bank Ireland and Team Leader for Service Management at IBM, where Hansen managed high-severity incidents and ensured service level agreement compliance. Educational qualifications include a Bachelor of Science in Contemporary Software Development from Letterkenny Institute of Technology, along with certifications in cloud computing and IT service management.