Mihai Ciobanu

Mihai Ciobanu is an experienced professional with a strong background in retail and customer service management. Currently serving as Channel Support Manager at Three UK since December 2017, Mihai acts as the Product Owner for the chat platform Intercom, focusing on continuous improvement and support processes. Previous roles at Three UK include Area Lead Store Manager and Retail Manager for a flagship store, where Mihai successfully drove sales growth, managed teams, and ensured exceptional customer experiences. Prior to Three UK, Mihai held positions at Computer Generated Solutions, including Ops Team Manager and Interim Project Manager, demonstrating expertise in operations, workforce management, and team leadership.