Peter Flaws

Peter Flaws has over two decades of experience in IT service delivery and management, currently serving as a Service Delivery Manager (MVNO) at Three since June 2015. Prior roles include Customer Service Manager and Service Delivery Manager at the UK Ministry of Justice, where responsibilities encompassed overseeing IT service providers for critical government services and driving service enhancements. Peter has held IT Services Manager positions at Diligenta and Friends Life UK, managing relationships and service delivery for major clients. Peter's career began as an IT Business Services Consultant at Friends Provident, where Peter ensured compliance with service obligations from IT providers. Peter holds a Bachelor of Science degree in Business and Information Technology from the University of Portsmouth.