Heidi Sullivan

Heidi Sullivan is currently the Benefits Administrator at ThrivePass. Prior to that, they were an Insurance Advisor at Wilmington Health PLLC from July 2020 to September 2020. In that role, they were responsible for follow-up with insurance regarding outstanding claims, filing claims that require additional documentation, verifying benefits as requested by physicians, changing insurance information as appropriate, corresponding to insurance for appeals or inquiries, communicating insurance regulation changes, contacting patient or insurance to follow-up on denials and termination of coverage, responding to telephone calls and reviewing and responding to correspondence, processing refunds due to patients and insurance companies, and establishing payment plans.

Heidi Sullivan's previous experience also includes working as an Administrative Assistant at Pikes Peak Community College from October 2015 to April 2016. In that role, they were responsible for receiving and handling student inquiries and telephone calls, scheduling/coordinating meetings, conferences, special events, and appointments, maintaining calendars and main office email, establishing and maintaining filing systems, importing/exporting student data and verifying information accuracy, processing billing authorizations, and composing correspondence, forms, and reports.

Heidi Sullivan completed an Associate of Arts and Sciences at Pikes Peak State College in Accounting and Business/Management. Prior to that, they completed their High School Diploma at North Brunswick High School.

Heidi Sullivan reports to Ryan Tacke, COO. They are on a team with Angel Davis - Benefits Administrator, Nate Garza - COBRA Administrator, and Terri Lindholm - COBRA Administrator.