Nathan Chai

Sr. Director, Experience Operations at Thumbtack

Nathan Chai is an experienced professional with a diverse background in various managerial roles. Nathan worked at Thumbtack, where their positions included Sr. Director of Experience Operations and Sr. Director of Pro Engagement. In these roles, they led cross-functional teams and implemented strategies to enhance user journeys and drive revenue. Prior to Thumbtack, Nathan held roles at AllenComm, where they served as the General Manager and Vice President of Marketing and Product Operations. Their responsibilities included overseeing marketing and operations, developing new products, and leading consulting teams. Additionally, Nathan co-owned and served as the Program Director at Ace Prep. With their extensive experience and expertise in customer experience and organizational performance, Nathan has established a strong foundation in the industry.

Nathan Chai completed their MA with honors at Brigham Young University. No further information is provided regarding the start and end year or the field of study.

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Timeline

  • Sr. Director, Experience Operations

    November, 2020 - present

  • Sr Director Pro Engagement Success And Engagement Marketing

    March, 2019

  • Director Pro Engagement Success And Engagement Marketing

    August, 2018

  • Head Of Customer Experience Operations

    June, 2017

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