Chris Anderson

Chris Anderson is an experienced professional with a diverse background in customer success, community building, and revenue operations. In their most recent role as Head of Customer Success at Thunkable, Chris is responsible for overseeing customer success initiatives.

Prior to Thunkable, Chris was a Member of the exclusive community, Revenue Collective, where they networked with growth operators and gained industry insights.

Chris spent several years at Guru, a company that organizes company knowledge, where they held various leadership positions. As the Sr. Director, Lifecycle Engagement & Retention, Chris played a pivotal role in driving customer retention and expansion strategies, resulting in industry-leading net dollar retention rates and accelerated expansion rates. They also built and optimized digital customer success teams and programs that strengthened customer activation, conversion, retention, and expansion rates. Additionally, Chris led the PLG Working Group, which facilitated Guru's transition from a sales-led to a product-led go-to-market strategy.

Chris also served as an Advisor at TEDxPhiladelphia, sharing their expertise and contributing to the organization's mission.

Earlier in their career, Chris worked at Schoolzilla as the Director of Community & Events, where they developed and implemented community strategies and programs that enhanced customer retention and loyalty. They also oversaw the annual conference, online community, webinar programs, and crisis communications.

Before Schoolzilla, Chris co-founded and served as the CEO of Empowerkit, a company focused on go-to-market strategy and functions, including sales, marketing, customer success, and account management. They worked closely with product, design, and engineering teams to optimize service delivery to clients.

Chris's entrepreneurial journey began at Freshout, where they co-founded the company and led various functions, including customer success, support, account management, marketing, sales, business development, and operations. Freshout launched several successful SaaS products during their tenure.

Prior to that, Chris gained experience as an Executive Director at an event marketing consultancy.

Overall, Chris Anderson possesses extensive experience in customer success, community building, and revenue operations, along with a proven track record of driving business growth and customer satisfaction across multiple industries.

Chris Anderson's education history includes attending Temple University. However, the specific details such as the start and end year, degree name, and field of study are not provided. Chris Anderson has also obtained a certification in Retention + Engagement Deep Dive from Reforge in November 2021.