Bhavna Agrawal

Bhavna Agrawal currently serves as Senior Director and Chief of Staff for Retirement, Marketing & Digital Client Technology at TIAA, overseeing a business unit of 1,200 people. Prior roles include Senior Vice President at HDFC Bank, where responsibilities encompassed managing E2E governance, strategic delivery for business solutions in wholesale banking, and operating excellence. At UBS, Agrawal was Director and APAC Chapter Lead for Agile Coaches, driving finance transformation initiatives and significant organizational projects. Additional experience includes senior management at TCG Digital, service delivery consulting at Bank of America, global operations technology at Merrill Lynch, and analytical work at Deloitte. Bhavna Agrawal holds a BCom from the University of Mumbai and an MCA in Computer from Savitribai Phule Pune University.