Sanaam Memon

Sanaam Memon is a seasoned technology support specialist with extensive experience in IT issue resolution and client relationship management. Currently employed as a Field Technology Support Specialist, Level II at Ticketmaster since April 2018, Sanaam serves as the primary contact for escalated IT issues for major clients such as MLSE and Toronto Blue Jays. Prior experience includes roles at Best Buy as a Field Technology Support Specialist and Connected Solutions Specialist, and as an IT Administrator Intern at Equitable Bank, where notable projects included the implementation of a booking system and conducting access audits. Early career experience includes a role as a Telephone Sales Representative at One Touch Direct. Sanaam holds an education from Seneca Polytechnic, completed between 2014 and 2017.