EH

Eric Henry

Senior Quality Control Analyst at Tide

Eric Henry has a diverse work experience in various roles and industries.

Eric began their career as a Sales Consultant at Carphone Warehouse in 2011, where they focused on driving sales and providing excellent customer service.

In 2016, Eric joined Metro Bank (UK) as a Customer Service Representative. Eric was responsible for opening business and personal accounts, processing related products, and staying updated on training and regulations.

After two years, Eric was promoted to the role of Business Customer Service Representative at Metro Bank. In this position, they managed a portfolio of over 200 SME customers, maintained professional relationships with business customers, and collaborated with introducers to promote the bank's brand.

Most recently, Eric worked at Tide as a KYC Analyst and Quality Control Analyst. Eric'sresponsibilities included conducting quality control analysis and performing KYC (Know Your Customer) processes.

Overall, Eric has gained experience in sales, customer service, account management, and compliance throughout their career.

Eric Henry attended Kemnal Technology College from 2004 to 2009, where they received their GCSE degree. Eric then pursued further education at the University of Greenwich from 2012 to 2015, earning a BA Honours degree in Business Management.

Links


Timeline

  • Senior Quality Control Analyst

    June 1, 2023 - present

  • Quality Control Analyst

    March, 2021

  • KYC Analyst

    September, 2019