Plamena Tomova

Plamena Tomova has a diverse work experience across various companies and roles. Plamena currently holds the position of Senior Operations Manager KYC at Tide since October 2021. Prior to that, they worked as a Procurement Operations Manager at Paysafe Group from April 2019 to October 2021.

Plamena's experience also includes working at C3i Europe as a Supervisor from July 2017 to February 2019. In this role, they were responsible for creating and maintaining process documentation, driving new process implementation, leading client communication, identifying improvement opportunities, managing team training, and ensuring global process alignment.

Before that, they worked at C3i Healthcare Connections, a Division of Telerx, from March 2016 to June 2017 as a Tier II Analyst / Team Lead. Prior to that, they held the position of Helpdesk Analyst at the same company from February 2014 to March 2016. In these roles, Plamena was involved in troubleshooting client issues, assessing and prioritizing workload under pressure, and making decisions towards issue resolution.

Overall, Plamena Tomova has demonstrated their expertise in operations management, procurement, process documentation, client communication, team training, and issue resolution throughout their career.

Plamena Tomova has a diverse education history. Plamena started their academic journey at Goethe Gymnasium Burgas, where they pursued German Language and Literature and earned a Diploma of Secondary Education from 2004 to 2008. Following this, they attended Tokyo University of Foreign Studies from 2009 to 2010, where they completed the one-year Japanese Language Study Program and received a certificate for their achievement.

Plamena's education then took their to Kobe University, where they focused on Intercultural Communication from 2010 to 2013. Plamena'sfield of study at Kobe University was Contemporary Society and Globalization.

Aside from their formal education, Plamena also obtained a certification in The Mintable - Manager Foundation Accelerator from the institution The Mintable in June 2022.