Vladislav Yanakiev is an experienced professional in the IT and member support sectors, currently serving as the Lead Member Feedback and Member Support Manager at Tide since January 2021. Prior to this role, Vladislav held the position of Operations Manager at TSD Services, Ltd from September 2015 to January 2021, contributing to various software development projects for global clients across multiple industries. Vladislav's career also includes experience as a Team Lead at TELUS International Europe from May 2009 to September 2015. Education was attained at the University of National and World Economy.