Rutger Kortleven

Rutger Kortleven has a diverse work experience spanning over several companies and industries. Rutger is currently working at TIE Kinetix as a Manager Customer Operations since February 2023. Prior to that, Rutger worked at Altares Dun & Bradstreet Benelux from February 2020 to February 2023 as a Customer Success Management Leader Benelux. Before that, they served as a Customer Success Manager at Altares - Dun and Bradstreet from September 2018 to January 2020.

Rutger also has experience working at LexisNexis as a Project Manager from January 2013 to August 2018, where they handled various projects related to onboarding key accounts, implementing success plans, and managing projects for Product, Strategy & Content teams. Rutger played a key role in the go-to-market launch of a white label-version of a Social Media Analytics platform and the delivery of a classification system for news-documents.

Furthermore, Rutger worked as an Account Manager at Consumentenbond from March 2012 to December 2012 and as a Co-Founder at Studio Markant from December 2010 to February 2012. Rutger gained valuable experience as an Interim Project Manager at Sdu for Prinsjesdag from April 2011 to October 2011 and as an Interim Account Manager at Liquimondo BV from January 2011 to March 2011.

Earlier in their career, Rutger worked at Adequaat Communicatie I vM-design as a Business Manager from July 2007 to November 2010. Rutger also held multiple roles at Sdu, including Product Manager from February 2006 to June 2007, Project Manager for Official Publications from July 2005 to June 2007, and Project Coordinator from August 2003 to June 2005.

Overall, Rutger Kortleven has a solid background in customer success management, project management, and account management, with experience across various industries.

Rutger Kortleven's education history is as follows:

From 1995 to 2002, they attended the University of Amsterdam, where they obtained a Master's degree in Political Sciences, specializing in International Relations.

In 1999 and 2000, they took part in a study abroad program at Hiroshima University, focusing on Japanese language, Japanese business, and culture.

In 2008, they received training in pitching and presenting at VEA | De Vereniging van Communicatie Adviesbureaus.

In 2006, they attended the VOB Boek & Media Academie, where they studied graphic production and graphic design.

In 2017, they earned a PRINCE2® Practitioner certification from APMG International.

Between 2017 and 2018, they completed a LEAN Six Sigma Yellow Belt program, which was conducted in-company.

In 2018, they obtained a Customer Success Fundamentals certification from Pulse Academy.

Currently, from 2021 to 2022, they are enrolled in an In-company Leadership Development Programme.