Jeff Koeneman

Jeff Koeneman is an accomplished professional with extensive experience in customer success and leadership roles within the tech and finance sectors. Currently serving as Chief Experience Officer at TIFIN AG since January 2024, Koeneman previously held the position of VP, Head of Customer Success at TIFIN Wealth from October 2022 to January 2024. Notably, during tenure at FactSet from February 2014 to October 2022, Koeneman excelled as VP of Customer Success, achieving remarkable growth in annual recurring revenue (ARR) and establishing a global framework for customer onboarding. With earlier roles in treasury trading and benefits analysis, Koeneman holds a BA in Business Administration with a focus on Finance from Carthage College, earned in 2010.