William Bonilla

William Bonilla currently serves as the B2B Digital & Quality Chief at Tigo El Salvador, where responsibilities include identifying and implementing digital initiatives to enhance business processes and leading software development efforts. Previously, William held the position of B2B Productivity Analyst, focusing on customer experience enhancement through analysis of feedback and pain points. Additionally, William gained valuable experience as a Customer Operations Intern at Tigo El Salvador, and as an intern at Consejo Salvadoreño del Café, where support was provided for a web-based business platform. Early career experience includes a role as a Software Developer at Ninja Web Corporation, where William developed websites and software solutions for multinational clients. Educational qualifications include an international postgraduate degree in BI & Analytics from ISEADE - FEPADE and a Computer System Engineer degree from Universidad de El Salvador.