Brittany Wallace, MS

Brittany Wallace, MS has a diverse work experience spanning various industries. Brittany is currently working at TimeDoc Health as a Client Success Manager, a role they have held since July 2022. Prior to this, they served as a Client Success Associate at the same company starting in July 2021.

Before joining TimeDoc Health, Brittany worked at Wolters Kluwer Health as a Customer Success Specialist from February 2020 to July 2021. Brittany gained experience in patient service and support at Northwestern Medicine, where they worked as a Patient Service Representative from July 2016 to February 2020.

Brittany also has experience in health communication as an intern at the Institute for Wellness from May 2019 to August 2019. Additionally, they served as a Girls Water Polo Coach at Loyola Academy from June 2016 to December 2017.

Furthermore, Brittany worked as an Editorial Intern at Carthage College Office of Communication from September 2015 to May 2016, where they honed their editing skills. Brittany'svaried work experience demonstrates their adaptability and strong communication skills across different roles and industries.

Brittany Wallace, MS, holds a Master's degree in Health Communication from Northwestern University, which they completed in 2019. Prior to that, they obtained a Bachelor's Degree in Neuroscience from Carthage College in 2016. In addition to their formal education, Brittany has acquired various certifications, such as "Customer Experience: Journey Mapping," "Becoming an Impactful and Influential Leader," "Executive Presence on Video Conference Calls," "Writing Emails People Want to Read," "Customer Success Management Fundamentals," and "Speaking Confidently and Effectively." These certifications were obtained through LinkedIn and were earned between March and June of 2021.