Shannon Santiago is a seasoned professional with extensive experience in client strategy and customer success at Tinuiti, where tenure began in 2012 and progressed to the role of Senior Director in 2019. In this leadership position, Shannon delivers tailored solutions that enable clients to achieve their business objectives while promoting strong, strategic relationships. Prior roles at Tinuiti include Associate Director of Customer Success, Strategist in Paid Search, and Paid Search Specialist. Shannon holds a Master of Business Administration with a focus on International Marketing from the Georgia Institute of Technology and has additional education from Rutgers University–New Brunswick.
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